With 25+ years of experience in travel platform development, our company specializes in advanced travel API integrations, including car rental booking systems, ferry ticket platforms, hotel booking engines, transfers, and tour management solutions.
We are expanding our global team and looking for a motivated Customer Support / Data Entry professional who wants to grow into a Junior Travel Operator role in the fast-growing online travel and tourism industry.
This is a full-time remote job opportunity, allowing you to work from home while gaining hands-on experience in travel operations, booking systems, and international customer support.
Job Type
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Position: Customer Support / Data Entry – Junior Travel Operator
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Job ID: 15-03-2026B
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Work Type: Full-Time Remote Job
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Salary Range: $125 – $175 per month + Monthly Bonuses
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Training: 2 Months Paid Training from a Senior Travel Operator
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Industry: Travel & Tourism / Online Booking / Customer Support
Role Overview
The selected candidate will work closely with our travel operations team and receive professional training to manage online bookings, customer support requests, travel documentation, and operational tasks across multiple departments.
This position is ideal for candidates interested in building a career in travel management, remote customer support, booking management systems, and tourism operations.
Travel Operator Job Responsibilities
Ferry Tickets Department
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Monitor and manage online ferry bookings
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Handle customer requests such as ticket issuing, booking amendments, and cancellations
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Maintain accurate booking records and travel documentation
Car Rental & Hotel Department
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Review and process online car rental and hotel reservations
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Assist customers with booking updates and service requests
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Ensure accurate data entry in booking systems
Tours & Transfers Department
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Coordinate with tour and transfer providers
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Issue travel vouchers and confirmations
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Manage travel arrangements and customer requests
Accounting Department
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Generate invoices and financial documents
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Verify payments, refunds, and account clearings
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Maintain financial accuracy within the system
Call Center Support
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Receive customer calls and provide professional travel support
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Address travel queries, booking issues, and service requests
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Document and forward requests to the appropriate department
Required Qualifications
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High School Diploma or Equivalent
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Travel-related education from Tourism Colleges or Universities is a plus
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1 Year Experience in Customer Support or Data Entry
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Typing Speed: 40–60 Words Per Minute
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Strong English Communication Skills (Written & Spoken)
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Proficiency in Microsoft Office (Excel, Word)
Additional Skills
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Attention to detail
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Organizational skills
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Customer service mindset
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Ability to work remotely and manage tasks efficiently
Training & Career Growth
We believe in professional development and long-term growth. Selected candidates will receive:
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2 months of paid professional training
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Mentorship from experienced Senior Travel Operators
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Exposure to international travel booking systems
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Opportunity to grow into a Senior Travel Operator or Travel Operations Specialist
Based on your performance and dedication, we offer career advancement opportunities in the global travel industry.
Why Join Our Team?
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Work in the fast-growing online travel industry
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Gain experience in travel booking systems and global tourism operations
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Receive paid professional training
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Earn monthly salary + performance bonuses
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Enjoy remote work flexibility
If you are passionate about travel, customer service, and digital booking systems, this opportunity can help you build a long-term career in travel technology and tourism management.
