Customer Support Specialist Jobs in Karachi – ABS International
If you are searching for the latest Customer Support Specialist Jobs in Karachi, this is an excellent opportunity to build a long-term career with a reputable organization. ABS International is currently hiring Customer Support Specialists for its US Campaign at its Gulistan-e-Johar office in Karachi.
This permanent full-time position is ideal for individuals who enjoy communicating with customers, solving problems, and delivering outstanding customer service. Whether you have previous call center experience or are a fresh graduate with excellent English communication skills, this opportunity can help you establish a successful career in the customer service and BPO industry.
Job Details
- Company: ABS International
- Job Title: Customer Support Specialist
- Job Type: Permanent | Full-Time | On-site
- Location: Gulistan-e-Johar, Karachi
- Shift Timing: 6:00 PM – 2:00 AM
- Working Days: Monday to Saturday
- Industry: Customer Service | BPO | Call Center
- Experience: Customer Support, Call Center, or BPO preferred
- Education: Relevant qualification with excellent English communication
Salary & Benefits
ABS International offers an attractive compensation package, including:
- Base Salary: PKR 40,000 – 50,000
- Monthly Performance Incentive: PKR 10,000 – 12,000
- Attendance Bonus: PKR 3,000
- Total Monthly Earnings: Up to PKR 65,000
- 15 Days Paid Annual Leave
- Permanent Employment
- Professional Training
- US CRM Experience
- Timely Salary Every Month
Key Responsibilities
As a Customer Support Specialist, you will:
- Handle customer inquiries professionally.
- Resolve customer issues efficiently.
- Maintain positive customer relationships.
- Manage follow-ups and documentation.
- Deliver exceptional customer service to US-based clients.
Required Skills
The ideal candidate should have:
- Excellent spoken and written English
- Strong communication skills
- Problem-solving ability
- Professional attitude
- Patience and empathy
- Ability to work in evening shifts
- Customer service mindset
