Sales Support Rep – Email & Chat (Remote) at TalentPop App | Work From Home Job Opportunity 2026
Job Title: Sales Support Rep – Email & Chat (Remote)
Company: TalentPop App
Job Type: Full-Time | Permanent | Remote (Work From Home)
Experience Required: Minimum 1 Year
Industry: Customer Support, E-commerce, SaaS, Inside Sales
Application Status: Open Now
Join TalentPop App as a Sales Support Rep – Email & Chat (Remote)
Are you looking for a legitimate work-from-home job with excellent career growth and attractive benefits? TalentPop App is hiring a Sales Support Rep – Email & Chat (Remote) to deliver exceptional customer service while driving business revenue through upselling and customer retention strategies.
This non-voice remote position is ideal for professionals who have strong written communication skills and enjoy helping customers through email and live chat support.
Key Responsibilities
- Respond to customer inquiries via email and live chat.
- Resolve product and order-related concerns efficiently.
- Maintain high customer satisfaction and fast response times.
- Identify upselling and cross-selling opportunities.
- Promote premium services and product features.
- Implement customer retention strategies to reduce churn.
- Achieve monthly revenue and performance targets.
Requirements
- Minimum 1 year of experience in Customer Support, Customer Success, or Inside Sales.
- Excellent written English communication skills.
- Experience using CRM tools like HubSpot or Salesforce.
- Knowledge of Zendesk, Intercom, or similar helpdesk platforms.
- Understanding of e-commerce operations and online customer experience.
- KPI-driven mindset with strong problem-solving abilities.
Benefits
- Competitive salary package
- Performance-based bonuses and commissions
- 100% permanent work-from-home setup
- Health coverage and monthly stipend
- Paid time off benefits
- Career growth opportunities in Customer Success and Sales
