With 25+ years of experience in travel platform development, our company specializes in advanced travel API integrations, including car rental booking systems, ferry ticket platforms, hotel booking engines, transfers, and tour management solutions.
We are expanding our global team and looking for a motivated Customer Support / Data Entry professional who wants to grow into a Junior Travel Operator role in the fast-growing online travel and tourism industry.
This is a full-time remote job opportunity, allowing you to work from home while gaining hands-on experience in travel operations, booking systems, and international customer support.
Job Type
Position: Customer Support / Data Entry – Junior Travel Operator
Job ID: 15-03-2026B
Work Type: Full-Time Remote Job
Salary Range: $125 – $175 per month + Monthly Bonuses
Training: 2 Months Paid Training from a Senior Travel Operator
Industry: Travel & Tourism / Online Booking / Customer Support
Role Overview
The selected candidate will work closely with our travel operations team and receive professional training to manage online bookings, customer support requests, travel documentation, and operational tasks across multiple departments.
This position is ideal for candidates interested in building a career in travel management, remote customer support, booking management systems, and tourism operations.
Travel Operator Job Responsibilities
Ferry Tickets Department
Monitor and manage online ferry bookings
Handle customer requests such as ticket issuing, booking amendments, and cancellations
Maintain accurate booking records and travel documentation
Car Rental & Hotel Department
Review and process online car rental and hotel reservations
Assist customers with booking updates and service requests
Ensure accurate data entry in booking systems
Tours & Transfers Department
Coordinate with tour and transfer providers
Issue travel vouchers and confirmations
Manage travel arrangements and customer requests
Accounting Department
Generate invoices and financial documents
Verify payments, refunds, and account clearings
Maintain financial accuracy within the system
Call Center Support
Receive customer calls and provide professional travel support
Address travel queries, booking issues, and service requests
Document and forward requests to the appropriate department
Required Qualifications
High School Diploma or Equivalent
Travel-related education from Tourism Colleges or Universities is a plus
1 Year Experience in Customer Support or Data Entry
Typing Speed: 40–60 Words Per Minute
Strong English Communication Skills (Written & Spoken)
Proficiency in Microsoft Office (Excel, Word)
Additional Skills
Attention to detail
Organizational skills
Customer service mindset
Ability to work remotely and manage tasks efficiently
Training & Career Growth
We believe in professional development and long-term growth. Selected candidates will receive:
2 months of paid professional training
Mentorship from experienced Senior Travel Operators
Exposure to international travel booking systems
Opportunity to grow into a Senior Travel Operator or Travel Operations Specialist
Based on your performance and dedication, we offer career advancement opportunities in the global travel industry.
Why Join Our Team?
Work in the fast-growing online travel industry
Gain experience in travel booking systems and global tourism operations
Receive paid professional training
Earn monthly salary + performance bonuses
Enjoy remote work flexibility
If you are passionate about travel, customer service, and digital booking systems, this opportunity can help you build a long-term career in travel technology and tourism management.
